Our Vision

To be the premier provider of quality residences, care and lifestyle services. We strive for exceptional wellbeing for our residents, physical and emotional security and excellence in both our built environment and our service.

Bella Vista Gardens redefines residential aged care in the Hills.

Overlooking the beautiful Castle Hill Country Club golf course, Bella Vista Gardens offers an exceptionally designed residence, with the peace of mind that professional and warm support is on hand whenever it is needed. This meticulously designed modern residence provides every home comfort, within an elegant, architect-crafted, and highly personalised setting.

Cranbrook Care is the owner and manager of Bella Vista Gardens. We recognise the need for high quality aged care in Australia and as a result we strive for exceptional wellbeing for our residents, physical and emotional security and excellence in both our built environment and staff service.


Our care goals
for our residents

  • We strive to set new benchmarks in the industry throughout our high quality residences.
  • Provide excellence in our care with a focus on continuous improvement.
  • Focus on our residents making day-to-day choices so they have control over their lives.
  • Partner with residents and families to support our residents in making their own decisions to live the life they choose.
  • Set the highest standards in personalised service.
  • Provide safe, effective, competent, compassionate and individualised care.
  • Respect the culture, ethnicity, sexuality, spirituality, and integrity of every resident in our care.
  • Provide physical, emotional and spiritual support.

Our Team

Our team of highly skilled and experienced aged care professionals has been carefully selected for being the best in their area of expertise and their ability to provide excellence in care. We take pride in providing superior care and ensuring quality of life for each of our residents.

All staff employed by Cranbrook Care are trained to perform their roles in accordance with the Quality of Care Principles 2014 and the Aged Care Quality Standards.

Lee Carissa
Chief Executive Officer

Lee directs all aspects of the business at the corporate level and at the residences. This includes strategic planning, financial management, property development, executive and residence management. Lee is a Registered Nurse and has worked in the aged care industry for over 30 years. Lee is passionate in ensuring Cranbrook Care is recognised and respected as a premier provider of quality residences in both care and lifestyle services.

Sarah Osborne
Group Operations Manager

Sarah is responsible for operationally supporting our Directors of Care Services, focusing on ensuring the care and services we provide our residents reflects residents’ choice and supports residents’ dignity and independence. Sarah is a Registered Nurse and has worked in the aged care industry for over 11 years. Sarah is committed to supporting our staff to ensure continued quality care and services are offered and provided to our residents.

Dee Sookaloo
Director of Care Services

Dee is directly responsible for the day to day running of Bella Vista Gardens. She is responsible for the overall quality of care provided to residents and oversees the operational aspects of the facility including providing a high standard of senior management leadership for staff, clinical expertise, financial management, human resource management and leading innovative care practices. Dee is a Registered Nurse and has worked in aged care for almost 15 years. She strives for excellence in care by focusing on the health, wellbeing and safety of all.

Alison Gold
Residential Services & Relations Manager

Alison is responsible for overseeing food services, client services, housekeeping and property services at our Bella Vista Gardens residences.  Her role is to ensure the levels of service at Bella Vista Gardens meet our high standards. Alison leads staff on the delivery of exceptional service and ensures continuous improvement in all areas of service to enhance residents’ experience and satisfaction.

Our goals for our staff

  • We strive to create happy places to work.
  • Support each other as a team.
  • Empower our staff through training and development.
  • Encourage career development.
  • Continually improve our service.
  • Focus on the importance of safety at work.
  • Recognise and celebrate the diversity of our staff.
  • Encourage community sponsorship and involvement.
  • Reward our staff and celebrate achievements.
  • Work together to fulfil our vision.

Our Awards


Property Council of Australia
Best Retirement Living Development 2019


Winner National Master Builders Association – National Lifestyle Housing for Seniors Award – Aged Care Facilities 2019


Winner NSW Master Builders Association – Construction of Aged Care Buildings Award 2019


ITAC 2022 Awards
for “Surviving COVID-19”


ITAC 2018 Awards
Best Aged Care
Software Development


SoupedUp Hospitality &
Lifestyle Aged Care Awards 2018


Finalist Urban Development Institute of Australia (UDIA) NSW Award for Excellence in Aged Care 2018

Who is Cranbrook Care?

Cranbrook Care is the parent company which owns and manages our aged care and retirement living residences. The Cranbrook Care team has been operating in the industry since 2000.

Currently the aged care residences under our ownership and management are located at Bella Vista in The Hills, Abbotsford in the Inner West, Sydney’s Lower North Shore at Neutral Bay and the NSW Central Coast. Our luxury retirement living apartments in The Hills are co-located with the aged care residence.

Cranbrook Care